Introduction: How to improve medication reconciliation has been an ongoing discussion in hospitals across the nation. This study was designed to identify areas for potential improvement in the medication reconciliation process for an 80-bed, inpatient psychiatric hospital. A previous evaluation conducted at the site indicated that 45% of medication reconciliations were correct. Subsequently, a new process was developed to improve this area of patient care. This process included an update to existing medication-reconciliation forms, staff education, and the standardization of all protocols involved. The investigators examined the updated process to identify gaps in patient care during the admission medication-reconciliation process.
Methods: The primary outcome of the study was an assessment of the accuracy of the updated medication-reconciliation protocols. Data, including medication, dosage, route, and frequency, were collected from randomly selected patients (13 years and older) admitted during the 2-month study period. These data were collected at least 24 hours after admission. Patients were interviewed and their home pharmacy was contacted to determine whether the information collected during the initial medication-reconciliation process was correct.
Results: The investigator identified 44 patients during the collection period and compared the results to the previous study, before the enhancements in the medication-reconciliation process. The accuracy of medication reconciliation in this analysis was 80%, compared with 45% from the previous study (P = 0.0011).
Discussion: Personnel training and protocol updates led to a statistically significant increase in the accuracy of the hospitals medication-reconciliation process. Ongoing staff education and assessment of the improved protocol may further increase accuracy in the medication-reconciliation process at this hospital.